Responsible Gaming

Effective date: 26.01.2026

This Responsible Gaming page on the website mysorepalace.org describes the principles and measures used by Slotbox to promote safe, balanced, and transparent play. Our goal is to ensure that gaming remains a form of entertainment without causing harm to your personal, family, or financial wellbeing.

1. Commitment to Responsible Gaming

Slotbox is firmly committed to responsible gaming practices. We believe that online gaming should always be enjoyable and never lead to negative consequences. We have implemented a comprehensive framework of policies, tools, and resources designed to protect our players and promote healthy gaming habits. Our commitment extends to all aspects of our operations, from the design of our platform to the training of our support staff, ensuring that every player in Ireland and beyond can enjoy our services safely and responsibly.

2. Gambling as Entertainment

Gambling should always be viewed as a leisure activity, not as a way to make money or solve financial problems. It is essential to maintain a balanced perspective and to keep gaming within the bounds of entertainment. To help you enjoy gaming responsibly, we recommend following these practical tips:

Set a budget before you start playing and stick to it
Never chase your losses or try to win back money you have lost
Take regular breaks and avoid prolonged gaming sessions
Do not gamble when you are upset, stressed, or under the influence of alcohol
Keep track of the time and money you spend on gaming
Balance gaming with other hobbies and social activities
Never borrow money to gamble or use funds intended for essential expenses

3. Control and Self-Protection Tools

Slotbox provides a range of tools to help you maintain control over your gaming activity. These self-protection measures are designed to empower you to set your own boundaries and manage your play responsibly. Available tools include deposit limits, which allow you to set daily, weekly, or monthly caps on the amount you can deposit into your account; loss limits to control how much you can lose over a specified period; session time limits to manage how long you play in one sitting; and the option to take a temporary break or cooling-off period. For those who need more extensive protection, we also offer self-exclusion options, which enable you to block access to your account for a set period ranging from months to years. All these tools can be accessed through your account settings or by contacting our support team.

4. Signs of Problematic Gambling

It is important to recognise the warning signs that gaming may be becoming a problem. Early identification can help prevent more serious issues from developing. Please be aware of the following indicators:

Spending more time or money on gambling than you can afford
Feeling the need to gamble with increasing amounts of money to achieve the same excitement
Becoming restless or irritable when trying to reduce or stop gambling
Repeatedly attempting to cut down or stop gambling without success
Gambling to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression
Lying to family members or others to conceal the extent of your gambling
Jeopardising or losing important relationships, employment, or educational opportunities because of gambling
Relying on others to provide money to relieve desperate financial situations caused by gambling
Neglecting personal responsibilities or hygiene due to gambling

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to seek help immediately.

5. Protection of Minors

Slotbox is committed to preventing underage gambling. Our services are strictly available only to individuals aged 18 years and over, in accordance with Irish law and our licensing obligations. We employ robust age verification procedures during the registration process to ensure that no one under the legal age can access our platform. We encourage parents and guardians to take an active role in monitoring their children’s internet usage and to utilise parental control software where appropriate. If you suspect that a minor has accessed our services, please contact us immediately so that we can take appropriate action. Protecting young people from the potential harms of gambling is a responsibility we take very seriously.

6. Support and Seeking Help

If you are struggling with gambling-related issues, please know that help is available and seeking support is a sign of strength, not weakness. There are numerous organisations in Ireland and internationally that specialise in providing confidential advice, counselling, and treatment for problem gambling. We recommend reaching out to services such as Problem Gambling Ireland, Gamblers Anonymous Ireland, or international organisations like GamCare and BeGambleAware. These organisations offer free, confidential support through helplines, online chat services, and face-to-face counselling. Remember that you are not alone, and professional help can make a significant difference in regaining control and rebuilding a healthy relationship with entertainment.

7. Assistance and Contact

Our customer support team is available to assist you with any questions regarding responsible gaming tools, setting limits, or accessing self-exclusion options. We are here to support you in maintaining a safe and enjoyable gaming experience. If you need help configuring your account settings or would like more information about the resources available to you, please do not hesitate to get in touch.

Email: [email protected]

Site web: mysorepalace.org

Slotbox encourages all players to engage in responsible play and to keep entertainment firmly under control. Your wellbeing is our priority.